Inspection of Goods Upon Receipt

Getsetgifts are committed to good standards in the packaging of all products to eliminate damage in transit whenever possible. Regardless of how well a product is packed, damage does occur occasionally. When damage does occur, it is often frustrating, time consuming and expensive. Our policy is designed to minimize these problems for customer. Please follow the below guidelines when you receive your order.

Upon Delivery

Carton Inspection – If damage is visible or you notice any sign of possible damage (i.e. crushed corners, dented/torn cartons, etc.), notify delivery man and ask to document it.
Immediately after delivery, open all cartons and inspect for concealed damage.

Upon Noting of Concealed Damage

Report all damages to by email to ……………….. ; Be sure to include the following:
Order Number
Name of Purchaser
Date of Delivery
Item(s) Damaged
Description and photos of Damage
Contact Email and Telephone Number
No claim will be allowed after 15 days of receipt of product, will notify you as soon as possible regarding the damage claims

*The stock images used on website are for demonstration purposes only and are NOT part of the theme package and will not be printed on any of our products. All images are subject to the copyright of their respective owners. For product customization, it is mandatory for buyers to upload their own images. These personalized products maybe used in this website for demo purpose to indicate the results of personalization and will not attract any royalty payment as they are for demo purpose only.